Exchange & Returns
To avoid exchanges and returns in regard to incorrect sizing please check size charts with each of our styles. The measurements are for the garments so allow some extra room for comfort.
*Please contact us within 2 days of receipt of purchase.
How do I return a purchase for a refund?
Email all details including name, order no., postal address, phone number and reason for return to:-
info@spirituelle.com.au
Then post the garment/s to:-
Spirituelle Pty Ltd – Returns
PO Box 8669
Gold Coast MC
Queensland 9726
Australia
- Return postage is at the customers expense
- Refunds do not include any postage paid by the customer (ie on all orders under $80)
How do I return a purchase for an exchange?
Email name, Order No., postal address, phone number and details of what you would like to exchange to:- info@spirituelle.com.au
Then post the garment/s to:-
Spirituelle Pty Ltd – Returns
PO Box 8669
Gold Coast MC
Queensland 9726
Australia
- Return postage is at the customers expense
If your exchange item is in stock when you requested the return (we will advise) then dispatch your exchange items within 3 business days of receiving your returned order.
If the exchange item is “out of stock” we can offer:-
- A Refund
- A Store Credit to be placed against another item or used in the future.
Sale & Clearance Items
We are happy to exchange Sale items for another size if available, unfortunately we are unable to offer Refunds on Sale items.
Return postage is at the customers expense
